Privacy Policy
Who we are
Our website address is: https:/OUCHer.net.
What personal data we collect and why we collect it
comments and/or reviews
When visitors leave comments and/or reviews on the site we collect the data shown in the comments and/or reviews form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Our contact forms send emails to info[at]ocuher[dot]net.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use the standard Google Analytics service to help deliver our service and products to you.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments and/or reviews automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments and/or reviews, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments and/or reviews may be checked through an automated spam detection service.
Your contact information
info[at]OUCHer[dot]net
Protecting Your Privacy
At OUCHer, we are 100% committed to protecting the privacy and security of our customers and site visitors. If you have any questions about how we Protect Your Privacy, drop us a line at info[at]OUCHer[dot]net For all our services, the company that’s responsible for your privacy is OUCHer.net.
How we use your information
We use your information in a number of different ways — what we do depends on the information. The tables below set this out in detail, showing what we do, and why we do it.
Your name and contact details
| How we use your name & contact details | Why? |
| Deliver your purchases to you | We’ve got to do this to perform our contract with you. |
| Send you service messages e-mail, such as order updates | We’ve got to do this to perform our contract with you so you are aware of when your product will arrive. |
| Sending you information by email or post, about our new products and services | To keep you up to date. We only send this with your permission |
| Fraud prevention and detection | To prevent and detect fraud against either you or OUCHer |
| Showing you R-and-Q.com or OUCHer.net adverts as you browse the web | So you can see our latest products and deals |
| Finding out what you, and other customers, like | To ensure we are giving you what you want. |
Your date of birth information
| How we use your date of birth | Why? |
| Fraud prevention and detection | To prevent and detect fraud against either you or OUCHer. |
Your gender information
Your contact history with us
What you’ve said to us — for example, over the phone, email or on social media.
| How we use your contact history | Why? |
| Provide customer service and support | We’ve got to do this to perform our contract with you. |
| Train our staff | So that, when you contact us, you get the best possible customer service. |
Purchase history and saved items
What you’ve bought and what you’ve stored in your basket for another time
| How we use your purchase history and saved items | Why? |
| Sell you things | We’ve got to do this to perform our contract with you. |
| Provide customer service and support, and handle returns | We’ve got to do this to perform our contract with you |
| Finding out what you, and other customers, like | To ensure we are giving you what you want. |
Information about your device or laptop, and how you use our website and app
The information you give us when you browse our site, including your IP address and device type and, if you choose to share it with us, your location data, as well as how you use our website.
| How we use information about your phone or laptop, and how you use our website. | Why? |
| Improve our website and set default options for you. | To give you the best possible shopping experience |
| Protect our website | To prevent and detect fraud against either you or OUCHer and to meet our legal obligations about looking after your data |
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